How to Install an eSIM on iPhone and Android

Before You Begin

Make sure you have:

• An eSIM-compatible device
• A stable WiFi or mobile data connection
• Your eSIM QR code or activation details
• Sufficient battery (at least 50% recommended)

Installing eSIM on iPhone

Method 1: Scan QR Code

1. Open Settings on your iPhone
2. Tap Cellular (or Mobile Data)
3. Tap Add eSIM or Add Cellular Plan
4. Select Use QR Code
5. Scan the QR code provided with your eSIM purchase
6. Wait for the carrier information to load
7. Tap Continue to confirm
8. Choose a label for the new plan (e.g., "Travel Data")
9. Select which line to use for calls, messages, and data
10. Tap Done

Method 2: Manual Entry

If you have activation codes instead of a QR code:

1. Go to Settings > Cellular > Add eSIM
2. Select Enter Details Manually
3. Enter the SM-DP+ Address and Activation Code
4. Follow the remaining prompts

Installing eSIM on Android

Samsung Galaxy

1. Open Settings
2. Tap Connections > SIM Manager
3. Tap Add eSIM
4. Select Scan QR code from service provider
5. Scan your eSIM QR code
6. Wait for download and confirmation
7. Enable the eSIM when prompted

Google Pixel

1. Go to Settings > Network & Internet
2. Tap SIMs > Add (+ button)
3. Select Download a SIM instead?
4. Tap Next and scan your QR code
5. Wait for activation to complete
6. Toggle on the new eSIM profile

Other Android Devices

The process is similar but may vary slightly:

1. Look for SIM card manager or Mobile network in Settings
2. Find the option to add a new eSIM
3. Scan QR code or enter details manually

Troubleshooting Common Issues

eSIM Won't Download

• Ensure you have a stable internet connection
• Check that your device is eSIM compatible
• Restart your device and try again

No Network Connection After Installation

• Make sure data roaming is enabled
• Check that the eSIM is set as your data line
• Try toggling airplane mode on and off

QR Code Won't Scan

• Ensure good lighting and steady camera
• Try the manual entry method instead
• Contact support for new activation codes

Pro Tips

1. Install before traveling: Set up your eSIM while on WiFi at home
2. Label clearly: Name your eSIM profile for easy identification
3. Don't delete accidentally: eSIM profiles may have limited reinstalls
4. Screenshot your QR code: Keep a backup just in case

Ready to Activate?

Now that you know how to install an eSIM, browse our travel plans and get connected on your next adventure!